Terms & Conditions — What You Need to Know Before Using Jay 9

These Terms and Conditions ("Terms") Jay 9 ("Platform", "we", "us") and all its users ("you", "member") constitutes a legally binding agreement. By accessing the platform via the jay 9 website, mobile app, or any other channel, or by creating an account, you are deemed to have accepted these Terms & Conditions.

If you disagree with any part of these Terms & Conditions, please jay 9 Please refrain from using the platform. If you have any questions, contact our support team.

Jay 9 The following conditions must be met to use this offer:

• You must be at least 18 years of age.
• You are not registering from a country where online betting is completely prohibited.
• You must create your account using accurate and truthful information.
• You are not a professional athlete or referee who is prohibited from betting on their own sport.
• Anyone who has previously self-excluded may not create a new account.

Each individual may register only one account. If a person creates multiple accounts (using the same name, address, phone number, payment method, or IP address), then jay 9 Reserves the right to close all duplicate accounts and void any associated bonuses and winnings.

• All information provided at the time of registration must be complete, accurate, and truthful.
• You are responsible for keeping your password secure and not sharing it with anyone.
• If you notice any suspicious activity on your account, contact Support immediately.
• Sharing your account with anyone else is strictly prohibited.
• The use of bots, scripts, or any automated software is strictly prohibited.

All deposits and withdrawals must be made using a payment method registered in your own name. Third-party payments are not accepted. Jay 9 Strictly adheres to Anti-Money Laundering (AML) policy.

• If an active bonus is in place, withdrawals are not permitted until its wagering requirements have been met.
• Completing KYC verification speeds up the withdrawal process.
• Attempting to withdraw a deposit without placing any bets will be automatically rejected by the system.
• We reserve the right to hold suspicious transactions for review.

Jay 9Wagering requirements (WR) apply to all bonuses, promotions, and voucher offers from. Claiming a bonus means you accept the associated terms.

• Welcome bonus wagering requirement: (deposit + bonus) × 18x.
• Bonuses are generally valid for 30 days from the date of receipt.
• Wagering requirement on free spin winnings: 20x.
• While a bonus is active, the maximum single bet is ৳500 or 10% of your total balance, whichever is lower.
• Bonuses cannot be used to place bets on progressive jackpot slots.
• If evidence of bonus abuse or fraud is found, all bonuses and winnings will be forfeited.

All bets are final once confirmed and cannot be cancelled, unless a technical error or exceptional circumstance occurs. Jay 9 The sole authority for all final decisions on bet cancellations.

• In Live Betting, any bet placed after the market has closed will be automatically cancelled.
• Bets placed at incorrect odds will be reviewed and either corrected or cancelled.
• If a match is abandoned, bets will be settled in accordance with the applicable rules.
• Any bet linked to match fixing or corruption will be voided.
• Winnings obtained by exploiting system bugs or errors will not be paid out.

The security of your account is your own responsibility. Jay 9 We will never ask for your password or PIN via email or phone. If anyone requests this information, it may be a fraud attempt.

• Use a strong password combining letters, numbers, and special characters.
• Keep two-factor authentication (2FA) enabled at all times.
• If you log in on a public or shared device, always log out at the end of your session.
• Never share your login credentials with anyone.

If you suspect your account has been hacked or accessed without authorisation, contact support immediately and change your password. Jay 9 Accounts may be temporarily suspended during an investigation.

Jay 9 Deeply committed to responsible gaming. Betting is entertainment, and we want our members to have fun — but always within healthy limits.

• You can set daily, weekly, or monthly deposit limits at any time.
• Once self-exclusion is activated, your account can be closed for anywhere from 1 day to 5 years.
• No betting or deposits are permitted during a cooling-off period.
• Our support team is available to help you set up responsible gaming tools.

In the following circumstances Jay 9 may suspend or permanently close any account without notice:

• Registering with false information or submitting fraudulent KYC documents.
• Creating multiple accounts or abusing bonuses.
• Attempting to manipulate the betting system.
• Using the platform for money laundering or any illegal activity.
• Rude or disrespectful behaviour towards support staff or other members.

If a permanently closed account holds a valid balance, it may be refunded upon completion of an investigation. Bonuses and any winnings derived from bonuses are not eligible for refund.

Jay 9 Accepts no liability for the following:

• If a transaction fails due to an internet connection issue.
• Issues with third-party payment services.
• Loss or damage caused by a fault in your device or software.
• Disclosing account information to authorised or unauthorised third-party platforms.

Jay 9 is committed to delivering the highest quality service; however, brief disruptions may occur due to system maintenance or unforeseen circumstances.

These Terms & Conditions are governed by the laws of Curacao. In the event of any dispute, the first step is jay 9Resolution will first be sought through direct negotiation with

If the matter remains unresolved, it will be referred to the Curacao eGaming authority. For all dispute resolution purposes, the English-language documentation shall be considered final.

Jay 9 The right to update these Terms at any time is reserved. Members will be notified in advance of any significant changes via email or in-app notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.